COOL DINGO TOURS FAQ
Located on Queensland's east coast, Hervey Bay is the gateway to Fraser Island with an easy 50 minute ferry crossing from Hervey Bay on the Fraser Coast.
By road - Self-drive
Hervey Bay is just a 4 hour drive north of Brisbane City. Travel north on the Bruce Highway to Maryborough, then follow the signs to Hervey Bay. Stay on the main road which becomes Boat Harbour Drive and follow the signs to Hervey Bay. Note: Kingfisher Bay Resort's mainland terminal is situated at River Heads.
Greyhound, Oz Experience or any of the major coach operators have daily services to and from Hervey Bay. Transfers are available from Bay Central Coach Terminal to Urangan Boat Harbour.
Virgin Blue flies direct from Sydney to Hervey Bay, with easy connections from Melbourne, Adelaide and New Zealand. QantasLink operates several daily services from Brisbane to Hervey Bay. Coach transfers are available between Hervey Bay Airport and Urangan Boat Harbour - book with Kingfisher Reservations (cost applies).
Tilt Train from Brisbane (from the south) or Rockhampton (from the north) to Maryborough Station with Queensland Rail coach connection direct to Urangan Boat Harbour. Visit www.queenslandrailtravel.com.au for up-to-date timetables and check out the Rail Pass options.
Pick up from Hervey Bay
Courtesy pick-up from Hervey Bay are available to get you to the Mainland Reception at River Heads.
Please advise us in advance if pickup is required from Hervey Bay commercial accommodation or the Hervey Bay Coach Terminal.
Call 1800 FRASER (372 737) in Australia or 61 7 4194 9300
Pickups from the Hervey Bay Fraser Coast Airport are available at an extra charge per person payable direct.
From Hervey Bay: Cool Dingo Tours depart at 3:30pm daily on the Kingfisher Ferry - make sure you check in at the Kingfisher Bay Mainland Terminal by no later than 3:00pm.
The cruise to Fraser takes around 50 minutes. Your Cool Dingo tour guide will there to greet you off the ferry at Kingfisher Bay Resort's jetty, before heading to The Sunset Bar for welcome drinks with your tour group!
Get to know your fellow travellers before the tour even begins, as you enjoy a complimentary welcome drink and bask in that golden glow along the western beach. How's that for your first night in paradise?
When hitting the sand tracks for 2 days of touring, it’s best to pack a day bag with a few essentials. Pack your towel, sunscreen, hat, sunglasses, reusable water bottle and camera. We have cold water available throughout the day on tour to top up your water bottles.
Your main backpack or other luggage will remain at the Wilderness Lodge or Resort Hotel Room.
Although Cool Dingo Tour are all-inclusive for lodge packages and dinner are your own expense for hotel packages, don't forget money for souvenirs (an ATM is available at the resort) and drinks at the bar. The resort's Village Store sells resort wear, groceries, drinks and snacks, alcohol, sun-screen, insect repellent, batteries, film etc.
Average summer temperature 29C (86F), average winter temperature 22C (72F). Make sure you bring warmer clothing for cool winter nights.
ADVICE FOR PREGNANT TRAVELLERS AND PEOPLE WITH MEDICAL CONDITIONS
As this tour is off-road on sand tracks and conditions can be rough at times, we advise all pregnant travellers and people with medical conditions to seek medical advise before booking this tour.
Forget fidgety nights with tents and sleeping bags... our comfy Wilderness Lodges promise a good night's rest on Fraser! The modern timber lodges are surrounded by gum trees, bush plants and native birds, so you'll still get your nature fix!
Each lodge has twin, double and gender based quad-share bedrooms, all fully insect screened. Bedrooms have ceiling fans to keep you cool during summer and heating for those chilly winter nights. Linen, blankets and bath towels are provided. All our room types share separate male and female bathrooms, each with two showers. Lodges have an open lounge area (perfect for socialising) and kitchenette with tea and coffee making facilities. Ironing facilities are also available, and there's a coin-laundry and pay phone nearby.
The Wilderness Lodges are located on the hill north-east of Kingfisher Bay Resort's main complex (and just across from the Dingo Bar... very handy!!) There's a regular shuttle service between the lodges and resort - check transfer times with your guide.
You won't go hungry on a Cool Dingo Tour with great buffets served on the Dingo Bar deck and hearty picnic lunches to enjoy on tour. No tinned camping fare, powdered milk or warm drinks, and the best thing... no cooking or washing up!
Breakfast - Kick-start the day's action with a full buffet breakfast at the Dingo Bar. Includes bacon, sausages, scrambled eggs, baked beans, toast & spreads, cereals, fruit and tea/coffee. YUM!
Lunch - On Day 2 we conjure up an ‘al fresco' buffet with fresh bread rolls, chicken, cold meats and a variety of salads. Day 3 - tuck in to a lunch pack of roast chicken and salad you can turn into a wrap. Picnic lunches also include orange juice. Morning or afternoon tea include our renowned 'Dingo paw' choc chip cookies (they're really that good!), tea and coffee.
Dinner - Buffet dinners at the Dingo Bar alternate between Pizza/Pasta, wings, Mexican and Asian themes, both with vegetarian options and salad bar - plenty to eat after a big day! After dinner, continue to hang out with likeminded travellers.
Dietary requirements? Our kitchen can cater for vegetarians and other special dietary needs (gluten free etc) as long as we're given sufficient notice... please advise when booking.
If you're staying in the hotel, you'll enjoy poolside buffet breakfasts at our newly renovated restaurant 'Sand & Wood', as well as picnic lunches out on tour with your group. For dinner, you have the choice to dine at any of Kingfisher Bay Resort's three restaurants, from casual bistro fare to fine dining at Seabelle...it's up to you!
Please note - resort dinners are at guests' own expense.
At the Dingo Bar, adjacent to the Wilderness Lodges, you'll find internet access, pool tables and a coin operated laundry. At night the bar comes alive with great music, drink specials, games and prize give-aways. At the main resort you will find an automatic teller machine (ATM). You're also welcome to use the facilities at Kingfisher Bay Resort, including the other bars, swimming pools and spas, massage & beauty clinic, tennis courts and water sports. You might be tempted to book an extra night or two!
Smoking is prohibited inside all buildings.
- Air Fraser Scenic Flight (available during Day 2, weather and tide permitting)
- Whale Watching - half-day cruises depart from the Kingfisher Jetty at 7.15am daily (August to October)
- Ranger-guided nature walks, slide shows and talks.