Privacy Policy


KBRV Resort Operations Pty Ltd (ABN 80 010 836709), part of Sealink Travel Group.

KBRV Resort Operations Pty Ltd (KBRV) includes a number of companies. This policy covers Kingfisher Bay Resort,  Eurong Beach Resort, Fraser Explorer Tours,  Cool Dingo Tours and  Fraser Island Ferries.

KBRV mission is to consistently exceed our visitors' expectations in terms of the products and services we provide by creating a customized experience for each visitor. KBRV collects information about our visitors so that we can provide an experience that is tailored to their preferences. Since the privacy of our visitors is of paramount importance to KBRV, we wish to protect it and maintain the trust of our visitors while collecting the information necessary to do this. KBRV is fully committed to providing information about the collection and use of personal information furnished by, or collected from, visitors while using our website, products and services. Below is an explanation of the information we collect, how we use it, and why the use of this information will benefit our visitors' experience


The websites owned and controlled by KBRV, may ask for and collect personally identifiable information in order to provide a customized experience. Visitors are given notice of this request. Visitors will be informed about how KBRV may use such information, including whether it will be shared with carefully selected third parties. In most cases, the information a visitor provides is added to our database in order for KBRV to provide personally tailored messages, which are delivered online. Visitors will always be offered the choice not to provide personally identifiable information or to have it shared with others.

Please note that KBRV does not control and will not be responsible for the privacy policies of third party websites, or websites not controlled or authorized by KBRV. Third party websites that are accessed through links on our websites have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing personal information.

Visitors to our membership website are asked to become Registered Online Members. In order to become a Registered Online Member, visitors will be asked their name, address and other basic profile information. Registered Online Members will be assigned a login ID and a password in order to perform certain functions, next time they visit our website. If the visitors choose not to supply the information, their ability to perform certain transactions may be affected. For example, not providing an email may prevent the processing of an enquiry/booking form.

Questions or comments about KBRV or about our privacy policy should be directed as follows:

Phone: +61 7 3032 2805
Fax: +61 7 3221 3270 
Level 4, 410 Queen Street
Brisbane QLD 4000 Australia

1 Kingfisher Drive, North White Cliffs,
Fraser Island QLD 4581

1800 072 555 (Australia Toll Free)
Ph: + 61 7 4120 3333
Web Enquiry
Green Leader